Business Technology Assessment
We believe attuned people and systems are the key to successful results. Our expert business analysts and systems engineers develop a deep understanding of your team’s unique document workflow and work as your partner to enable harmony in your processes.
Work With a Partner, Not a Vendor
We help you pinpoint and alleviate your technological pain points before they become problematic.
See an Overview of Document - Related Expenses
Understand Your Unique Document Workflow
Find and Fix Your Challenges
Partner With UBEO
As a vendor, you are incentivized to provide less service in order to be more profitable. This model has led to a spiral of negative customer experience. We seek to push the other direction. We are a value provider and our success is measured on customer experience, not on our parts usage or direct profitability of our service agreements.
What Happens During A BTA
Explore the end-to-end process of UBEO’s Business Technology Assessment.
A Business Technology Assessment will begin with a conversation around the goals, initiatives, projects and future growth of your organization. We seek to understand the goals of your organization so we can align your technology to help meet those goals. We seek to serve you as a strategic partner, not a vendor.
Next, your UBEO team will walk your facility and collect data for analysis. We interview your users to uncover their challenges and identify areas of improvement while observing your workflows and your devices’ condition. We also will review your current agreements, expenses, and other hidden costs to provide a comprehensive view of all investments associated with your business technology.
Most of the work is done in the Analysis phase. Your UBEO analyst will compile all of our data and observations. We produce a deliverable that communicates a clear understanding of costs, existing challenges, and areas of improvement.
At this stage, we present the results of the entire assessment to your leadership team and dig deep into the information. The goal of this exercise is to provide a complete view of the hard and soft costs associated with your technology and report the experience your users have with the current technology on a daily basis. UBEO's one-of-a-kind acquisition program, as well as our brand-agnostic solutions, will be co-authored with key decision-makers in your organization to create a strategic solution tailored to your unique needs.
As a strategic partner, we move into the implementation phase that is led by our team of Systems Engineers, the Business Analyst & Solution Specialist to ensure your strategic solution is implemented as agreed upon by both organizations.
There’s a lot of information in a BTA. Once we’ve identified your goals, challenges, and a plan, we want to know how you did. We want to know how we did, too. As your partner, our success is driven by your success.
Now that we’ve had a chance to optimize your goals and processes, let's make sure your equipment stays up to date. UBEO’s expert analysts and technicians are your biggest advocates for ongoing, reliable support. Our brand agnostic approach to equipment means we can provide you with the best solution for your goals.
A Business Technology Assessment will begin with a conversation around the goals, initiatives, projects and future growth of your organization. We seek to understand the goals of your organization so we can align your technology to help meet those goals. We seek to serve you as a strategic partner, not a vendor.
Next, your UBEO team will walk your facility and collect data for analysis. We interview your users to uncover their challenges and identify areas of improvement while observing your workflows and your devices’ condition. We also will review your current agreements, expenses, and other hidden costs to provide a comprehensive view of all investments associated with your business technology.
Most of the work is done in the Analysis phase. Your UBEO analyst will compile all of our data and observations. We produce a deliverable that communicates a clear understanding of costs, existing challenges, and areas of improvement.
At this stage, we present the results of the entire assessment to your leadership team and dig deep into the information. The goal of this exercise is to provide a complete view of the hard and soft costs associated with your technology and report the experience your users have with the current technology on a daily basis. UBEO's one-of-a-kind acquisition program, as well as our brand-agnostic solutions, will be co-authored with key decision-makers in your organization to create a strategic solution tailored to your unique needs.
As a strategic partner, we move into the implementation phase that is led by our team of Systems Engineers, the Business Analyst & Solution Specialist to ensure your strategic solution is implemented as agreed upon by both organizations.
There’s a lot of information in a BTA. Once we’ve identified your goals, challenges, and a plan, we want to know how you did. We want to know how we did, too. As your partner, our success is driven by your success.
Now that we’ve had a chance to optimize your goals and processes, let's make sure your equipment stays up to date. UBEO’s expert analysts and technicians are your biggest advocates for ongoing, reliable support. Our brand agnostic approach to equipment means we can provide you with the best solution for your goals.
What does your business technology acquisition strategy look like?
Do you struggle with limited flexibility in your current agreement? A UBEO rental could change the way you feel about your office technology provider. Discover how our UManage Rental is different.
Jessica
Employee Benefits Operations Manager, Watkins Insurance Group
“UBEO's service and responsiveness is top notch. They are proactive and friendly--and they get the job done! Our tech always explains what happened, how he fixed it, and looks for future ways to help us like reminding us to order toner, waste toner boxes, etc. It's always a pleasant experience!”
Faith
Estimating / Operations Assistant, Blue and Associates, Inc.
“Technicians are always timely, professional, and knowledgeable. Whenever we have had problems, they have been resolved in a very reasonable timeframe.”
Mackenzie
Administrative & Financial Manager, Heart of Texas Foundation
“Cindy Wells has been an incredible account manager. I called her with our tech concerns and she contacted the service team to schedule a trip out. We didn't know that it would be only within a few hours when the service tech from UBEO arrived. It is always kind, thoughtful, careful, excellent service from everyone at UBEO and this was no exception.”
Alice
Argyle Pediatrics, PLLC
“UBEO is always quick to respond to any question or problem which is very helpful for our busy pediatric clinic. We have had very minimal downtime.”