UBEO Business Services, the premier provider of business technology products and services, is seeking to hire an Accounts Receivable and Collections Coordinator to join our team in Chico, CA!
UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Canon, Ricoh, Xerox and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.
Department: Accounting
Reports To: Accounting Manager
FLSA Status: Full Time / Non-Exempt
Range of Pay: $16.50 to $33/hr
Purpose
If you are looking for a career where you are valued and can develop both personally and professionally, you've come to the right place!
Just as we ask the people who work for us to invest themselves wholeheartedly in serving our customers, both internally and externally, we invest wholeheartedly in the well-being of our employees. We foster an ongoing exchange of knowledge, providing our employees with the tools and support they need to realize their professional potential, serve our customers' best interests, and uphold our unique values.
We are a rapidly growing organization whose culture is built on the concept of teamwork. We are a leading provider of document technology products and services. Our mission is to maximize organizational productivity by delivering effective automated business process and content management solutions that boost efficiency and profitability.
Job Summary: Interact with customers regarding past due invoices and facilitate customer collections. Process accounts receivable payments daily.
Responsibilities include, but are not limited to the following:
- Contact customers that are past due to obtain payment status information
- Post receivable payments to E-Automate
- Research and resolve issues related to account receivable payments
- Maintain database with customer contact and collection schedule details
- Communicate with personnel to resolve billing and/or customer issues in a timely manner
- Provide weekly status reports to management
- Respond to credit hold alerts in timely manner
- Investigate and resolve customer inquiries
- Promote positive relationships with both other employees as well as customers/dealers
- Other duties as it relates to supporting the cash application and collections department
Supervision
Supervised
Contacts
Internal: Exempt, Non-Exempt
External: Prospective Customers, Current Customers, Vendors
Job Related Dimensions
- Strong sense of accountability and responsibility
- Excellent communication skills both written and verbal
- Excellent organizational and follow through skills
- Strong attention to detail, problem solving skills
- Ability to multi-task effectively and efficiently
- Good understanding of the business transaction cycle
- Good knowledge of MS Word, Excel and Outlook applications
- Ability to work in a “team oriented” environment
- Regular and reliable attendance
- Process receivables in E-Automate within 24 hours of receipt.
- Communicate with all customer accounts greater than 60 days past due to determine payment delay
- Ability to work within the timeframe of standard policies and procedures and not miss deadlines/due dates
Qualifications
- Minimum two years of experience in accounts receivable and/or collections
- College Degree Preferred
Physical Demands & Work Environment
- Ability to sit at a desk for prolonged periods of time
- Ability to talk on the phone and work with various computer tools and applications
- Ability to type and compose written communication in various forms
- Positive, helpful, pleasant, friendly attitude toward both other employees as well as customers/dealers
- Ability to handle fast-paced work environment and meet daily deadlines
UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:
- Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)
- Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
- Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
- Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
- Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
- Pet Insurance, breathe easy knowing Nationwide has your pets covered
- Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
- A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
- Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life