UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a DMS Software Project Manager to join our team in Charlotte, NC.

UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations. 

Department: ProIT
Reports To: ECM Engineering Manager
FLSA Status:  Full Time/ Exempt

The primary responsibilities of this position is as follows:

Purpose

Project Manager responsible for managing Document Management Software projects that focus on document and data workflows for customers. This position requires managing projects that convert technical knowledge into action utilizing technology to accomplish the goals of customers. This will entail managing technology projects for customers by managing the cost, time, scope constraints, and facilitating great communication. The Project Manager works closely with our Engineers and account managers to ensure our customers’ expectations are met on time and on budget. Creativity and ingenuity are highly rewarded as it is what sets us apart from other companies that provide the same services.

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Responsibilities

• Ensure GREAT communication throughout the project life cycle
• Plan and coordinate projects utilizing project methodologies and related tools to bring projects to successful completion, within scope, on time, and within budget
• Lead team and client meetings, using engaging, informative presentation methodologies
• Develop and manage project plans specifying goals, strategy, staffing, and scheduling
• Deliver timely and effective updates to internal and external contacts, and update associated systems
• Take an active role in resolving conflicts, acting as a first level of escalation, and managing the delivery of the solution
• Oversees activities of project personnel to ensure projects progress on schedule
• Manage client expectations and day-to-day client interactions
• Manage and actively participate as a member of the project team to help create a sustainable, viable solution that is tailored to the customer’s requirements and objectives, solution best practices
• Oversee a positive implementation experience for the customer to ensure customer satisfaction, secure the potential for future software and services revenue

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Supervision

Supervised

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Contacts

Internal:  Exempt, Non-Exempt
External:  Prospective Customers, Current Customers, Vendors

 

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Job Related Dimensions

• Track record of integrity and trustworthiness with confidential/sensitive information.
• Ability to plan, organize, and multi-task in a fast-paced environment.
• Demonstrate confidence with a high degree of professionalism.
• Very strong attention to detail and problem-solving skills are essential.
• Takes ownership of job responsibilities with personal pride and accountability.
• Very prompt, hardworking, and loves what they do.
• Ability to work within the timeframe of standard policies and procedures and not miss deadlines/due dates.
• Ability to maintain confidentiality related to sensitive company and employee information.
• Excellent ability to multi-task, prioritize and problem-solve in a busy, fast-paced environment.
• Exhibit extraordinary discretion, confidentiality, flexibility, and willingness to work closely with our team.
• Excellent time management and organizational skills.
• Excellent written and verbal communication skills.
• Regular and reliable attendance.

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Qualifications

• Bachelor’s degree or equivalent experience
• 5+ years’ Document Management Software Project
• Experience Understanding of basic IT infrastructure
• Industry vertical or solution area experience
• Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job

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Physical Demands & Work Environment

• Ability to sit at a desk for prolonged periods of time
• Ability to talk on the phone and work with various computer tools and applications
• Ability to type and compose written communication in various forms

 

UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:

Choice of medical, dental and vision plans that provide our employees and their families, including domestic partners, with high-quality healthcare, including orthodontia for both adults and child(ren)
Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren).

Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care.

Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance

Pet Insurance, breathe easy knowing Nationwide has your pets covered.

Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7

A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling

Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life

UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.