As of May 1st, 2017, DOCUmation of Austin Inc., DOCUmation of North Texas Inc. and DOCUmation of East Texas Inc. will now be operating as UBEO of Austin Inc., UBEO of North Texas Inc., and UBEO of East Texas Inc. 

DOCUmation of San Antonio along with its South Texas and West Texas markets will operate as a separate business entity under the brand DOCUmation. 

 
As our capabilities and scale have grown, our Central Texas, North Texas, and East Texas markets have moved into a new brand that more accurately reflects our capabilities within our respective markets. DOCUmation of San Antonio has decided to remain under the DOCUmation brand. As of May 1st, these two entities will no longer be affiliated.  
 
Our customers will see the all same faces and enjoy the same excellent service they have come to expect. This change will benefit our customers and our organizations by making us more nimble and responsive to customer needs and challenges in the years to come.

How will this affect UBEO customers?

The account managers, technicians, and support teams under the new UBEO brand are all the same. We are the same people, the same company and the same great service. We are just getting a new name and an improved look! Everything will remain the same from our customer’s perspective with just a few exceptions.

New Website

One of the changes for our customers is our new website! We are still putting on the finishing touches, but we think you will like the change!

Please use ubeo.com for all of the following:

  • Placing Service Calls Online
  • Ordering Supplies
  • Requesting Training Online (you can still call us)
  • Learning more about UBEO’s products and services

 

The Central, East, and North Texas DOCUmation team member emails will change to “@ubeo.com”

On May 1st, if you have any contacts at DOCUmation, their email addresses will change as well. The structure is the same as before. Just replace the “@mation.com” with “@ubeo.com”.

Example: rhay@mation.com is now rhay@ubeo.com. 

Don’t worry. Our mation.com emails will still work for some time to allow our customers to update their records.

Our Phone Numbers Will NOT Change

All of our phone numbers are still the same. All of our main numbers, location numbers and service numbers are the same and will not change.

 

Any Questions?

Feel free to reach out to your account representative with any questions you may have.

Author: user_admin