Our Flexible Model
for Your Needs
Your needs and business strategies are always changing. With our U-Manage Rental Agreement, your technology solutions can evolve with your organization.
Renting Means You Get What You Need
Our unique acquisition strategy provides the benefit of low monthly payments and the flexibility to adapt to your changing needs. Office machines have a limited shelf life and repairing machines becomes more expensive than the cost of buying new. Renting with UBEO provides you with the lowest cost of ownership and still gives you the ability to upgrade to newer technology as your business grows.U-Manage Rental Benefits
Learn what you gain with maximum flexibility — it's something that sets us apart. In addition, UBEO guarantees the full functionality of all equipment for the life of the agreement, and can repair or replace things as needed.
Lowest Cost of Ownership
Renting from UBEO allows your organization to finance equipment over the longest possible term without the penalty of rollover upon renewal. You’re not stuck with the same equipment for the full term of the contract. The U-Manage Rental provides the most flexibility with the lowest cost possible.
Flexible Equipment Changes
We have negotiated unique terms with our financing partners to allow our customers to be able to change equipment if necessary. Our full functionality guarantee makes sure you’re always getting what you pay for.
Penalty-Free Growth
When you rent from UBEO, you are purchasing an agreement, not a serial number. This allows us to change your devices as needed to reflect the changes in your organization. Whether the change is an increase or decrease in volume or simply application needs, UBEO allows flexibility without additional fees for the change.
What Really Sets Us Apart
Our service model is unlike any other. UBEO hires ONLY Master Technicians. Every tech that services your account is an expert. We measure our success based on our First Call Fix Rate. This means that your machine is fixed on the first call.
Master Techs
Most office copier vendors hire inexpensive, inexperienced trade-school grads that have no real world experience. We invest in and hire only master technicians with 10+ years of experience.
First Call Fix Rate
Our first call fix rate is over 94%. We operate on a “best in class” model so we carry fewer high quality products we have parts on hand for. What does that mean for you?
Remote Resolution
UBEO provides IT support on all UBEO devices. For 34% of our service calls, our Helpdesk resolves the call remotely without ever needing to dispatch a technician.
What Happens During A BTA
Explore the end-to-end process of UBEO’s Business Technology Assessment.
A Business Technology Assessment will begin with a conversation around the goals, initiatives, projects and future growth of your organization. We seek to understand the goals of your organization so we can align your technology to help meet those goals. We seek to serve you as a strategic partner, not a vendor.
Next, your UBEO team will walk your facility and collect data for analysis. We interview your users to uncover their challenges and identify areas of improvement while observing your workflows and your devices’ condition. We also will review your current agreements, expenses, and other hidden costs to provide a comprehensive view of all investments associated with your business technology.
Most of the work is done in the Analysis phase. Your UBEO analyst will compile all of our data and observations. We produce a deliverable that communicates a clear understanding of costs, existing challenges, and areas of improvement.
At this stage, we present the results of the entire assessment to your leadership team and dig deep into the information. The goal of this exercise is to provide a complete view of the hard and soft costs associated with your technology and report the experience your users have with the current technology on a daily basis. UBEO's one-of-a-kind acquisition program, as well as our brand-agnostic solutions, will be co-authored with key decision-makers in your organization to create a strategic solution tailored to your unique needs.
As a strategic partner, we move into the implementation phase that is led by our team of Systems Engineers, the Business Analyst & Solution Specialist to ensure your strategic solution is implemented as agreed upon by both organizations.
There’s a lot of information in a BTA. Once we’ve identified your goals, challenges, and a plan, we want to know how you did. We want to know how we did, too. As your partner, our success is driven by your success.
Now that we’ve had a chance to optimize your goals and processes, let's make sure your equipment stays up to date. UBEO’s expert analysts and technicians are your biggest advocates for ongoing, reliable support. Our brand agnostic approach to equipment means we can provide you with the best solution for your goals.
A Business Technology Assessment will begin with a conversation around the goals, initiatives, projects and future growth of your organization. We seek to understand the goals of your organization so we can align your technology to help meet those goals. We seek to serve you as a strategic partner, not a vendor.
Next, your UBEO team will walk your facility and collect data for analysis. We interview your users to uncover their challenges and identify areas of improvement while observing your workflows and your devices’ condition. We also will review your current agreements, expenses, and other hidden costs to provide a comprehensive view of all investments associated with your business technology.
Most of the work is done in the Analysis phase. Your UBEO analyst will compile all of our data and observations. We produce a deliverable that communicates a clear understanding of costs, existing challenges, and areas of improvement.
At this stage, we present the results of the entire assessment to your leadership team and dig deep into the information. The goal of this exercise is to provide a complete view of the hard and soft costs associated with your technology and report the experience your users have with the current technology on a daily basis. UBEO's one-of-a-kind acquisition program, as well as our brand-agnostic solutions, will be co-authored with key decision-makers in your organization to create a strategic solution tailored to your unique needs.
As a strategic partner, we move into the implementation phase that is led by our team of Systems Engineers, the Business Analyst & Solution Specialist to ensure your strategic solution is implemented as agreed upon by both organizations.
There’s a lot of information in a BTA. Once we’ve identified your goals, challenges, and a plan, we want to know how you did. We want to know how we did, too. As your partner, our success is driven by your success.
Now that we’ve had a chance to optimize your goals and processes, let's make sure your equipment stays up to date. UBEO’s expert analysts and technicians are your biggest advocates for ongoing, reliable support. Our brand agnostic approach to equipment means we can provide you with the best solution for your goals.