Key Services in Healthcare
Beyond our core business process and document solutions, we have specialists who are experts in the healthcare space. UBEO offers solutions that solve challenges unique to the healthcare industry.
Legacy Data Migration
Many healthcare providers are upgrading EMR systems, but know the extraction of legacy data can be challenging.
HIPAA Compliance
HIPAA violations can cost healthcare providers up to $10,000 per violation. Your document systems are the #1 offender.
Patient Intake and Billing
Billing equals cashflow. Inefficient processes may be crippling yours.
Information Accessibility
Disconnected systems have no place in modern healthcare. Breaking down information silos is key for improved security.
Our Net Promoter Score is 88% — and Growing.
Good companies have a Net Promoter Score over 40%. Great companies can reach over 50%. Our score is 88% and we are not satisfied yet.
System Up-Time
No matter how good of a deal your system was, if it doesn’t work, you overpaid. Our systems just work as expected more than 99% of the time.
First Call Fix-Rate
We’re proud of our 94% first call fix rate.
Helpdesk Resolution
Most providers have a $150 per hour call charge for IT related issues. Our IT help desk is built-in value, and resolves 34% of our service calls remotely with an average call time of 8 minutes.
Better Support, Period.
Once your team has experienced the UBEO difference, you won’t settle for less.
More Brands, More Choices.
You know our recommended solutions are hand-selected for you from our fleet of offerings.
What Happens During A BTA
Our technology assessment provides a roadmap to help us author your solution.
A Business Technology Assessment will begin with a conversation around the goals, initiatives, projects and future growth of your organization. We seek to understand the goals of your organization so we can align your technology to help meet those goals. We seek to serve you as a strategic partner, not a vendor.
Next, your UBEO team will walk your facility and collect data for analysis. We interview your users to uncover their challenges and identify areas of improvement while observing your workflows and your devices’ condition. We also will review your current agreements, expenses, and other hidden costs to provide a comprehensive view of all investments associated with your business technology.
Most of the work is done in the Analysis phase. Your UBEO analyst will compile all of our data and observations. We produce a deliverable that communicates a clear understanding of costs, existing challenges, and areas of improvement.
At this stage, we present the results of the entire assessment to your leadership team and dig deep into the information. The goal of this exercise is to provide a complete view of the hard and soft costs associated with your technology and report the experience your users have with the current technology on a daily basis. UBEO's one-of-a-kind acquisition program, as well as our brand-agnostic solutions, will be co-authored with key decision-makers in your organization to create a strategic solution tailored to your unique needs.
As a strategic partner, we move into the implementation phase that is led by our team of Systems Engineers, the Business Analyst & Solution Specialist to ensure your strategic solution is implemented as agreed upon by both organizations.
There’s a lot of information in a BTA. Once we’ve identified your goals, challenges, and a plan, we want to know how you did. We want to know how we did, too. As your partner, our success is driven by your success.
Now that we’ve had a chance to optimize your goals and processes, let's make sure your equipment stays up to date. UBEO’s expert analysts and technicians are your biggest advocates for ongoing, reliable support. Our brand agnostic approach to equipment means we can provide you with the best solution for your goals.
A Business Technology Assessment will begin with a conversation around the goals, initiatives, projects and future growth of your organization. We seek to understand the goals of your organization so we can align your technology to help meet those goals. We seek to serve you as a strategic partner, not a vendor.
Next, your UBEO team will walk your facility and collect data for analysis. We interview your users to uncover their challenges and identify areas of improvement while observing your workflows and your devices’ condition. We also will review your current agreements, expenses, and other hidden costs to provide a comprehensive view of all investments associated with your business technology.
Most of the work is done in the Analysis phase. Your UBEO analyst will compile all of our data and observations. We produce a deliverable that communicates a clear understanding of costs, existing challenges, and areas of improvement.
At this stage, we present the results of the entire assessment to your leadership team and dig deep into the information. The goal of this exercise is to provide a complete view of the hard and soft costs associated with your technology and report the experience your users have with the current technology on a daily basis. UBEO's one-of-a-kind acquisition program, as well as our brand-agnostic solutions, will be co-authored with key decision-makers in your organization to create a strategic solution tailored to your unique needs.
As a strategic partner, we move into the implementation phase that is led by our team of Systems Engineers, the Business Analyst & Solution Specialist to ensure your strategic solution is implemented as agreed upon by both organizations.
There’s a lot of information in a BTA. Once we’ve identified your goals, challenges, and a plan, we want to know how you did. We want to know how we did, too. As your partner, our success is driven by your success.
Now that we’ve had a chance to optimize your goals and processes, let's make sure your equipment stays up to date. UBEO’s expert analysts and technicians are your biggest advocates for ongoing, reliable support. Our brand agnostic approach to equipment means we can provide you with the best solution for your goals.