
AUSTIN, Texas—UBEO Business Services—a premier provider of printer, copier and document management solutions—expands its operation with the addition of Complete Business Systems (CBS), a company that provides office technology, software, hardware solutions, document management and IT support based in East Texas.
“We’re so pleased to welcome CBS to the UBEO family of companies and enthusiastic for the opportunity to build on their legacy throughout East Texas,” Jim Sheffield, president and CEO at UBEO, said. “UBEO and CBS both have the same standard of excellence in customer service and relations, making this a great partnership.”
CBS, founded in 1982, is headquartered in Longview with a team of over 30 employees. CBS started providing IT services eight years ago and since then has grown operations with five IT techs and a full-time service desk.
The document management company covers 20 counties in the area, serving a wide range of industries, such as law firms, real estate, manufacturing and accounting as well as many others.
“Customer service is now and always will be the top priority for CBS. We have set the bar very high for customer service,” Jay Knight, CBS president, said. “Throughout the years, we have grown in many ways. UBEO brings yet another level of technology and services that will provide us with more tools to serve our customers with integrity.”
A key focus of the partnership will be the retention of current teams. While CBS is now a UBEO company, it will continue operating under its existing name and will retain its leadership and local support staff, with Knight staying on as president. The acquisition will allow CBS to compete on a national level with a much more robust product offering for their customers, and with a comprehensive support system. The partnership will also improve the potential for additional growth and local jobs.
UBEO, founded in 2004, has operations across Texas, Louisiana, California, Nevada and the Northeast United States. UBEO is co-headquartered in Austin and San Antonio. It merged with Sentinel Capital Partners in April 2018. Recently, UBEO acquired New England-based print-technology company, A&A Office Systems.
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About UBEO Business Services
Co-headquartered in Austin and San Antonio, Texas, UBEO is now the fastest growing business technology organization in the country. While the organization is rapidly growing, its commitment to excellence is paramount. UBEO Business Services with its best of breed offering remains committed to being the “high-end customer experience” in the industry. UBEO’s success is attributable to its commitment to acquire best-in-class companies and build a premiere brand in the Document Technology industry. For more information, please visit www.ubeo.com.