UBEO Business Services, the premier provider of business technology products and services, is seeking to hire an Accounts Receivable Specialist to join our team in Chico, CA.

UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations. 

Department: Administration
Reports To: AR Manager
FLSA Status: Full Time / Hourly

Purpose

This position is responsible for interacting with customers regarding past due invoices and keeping their ageing current.

Supervision

Supervised

Responsibilities

The primary responsibilities of this position is as follows:

• Contact past due customers via email and phone to obtain payment status
• Communicate with personnel in other departments to resolve billing issues that may arise while trying to collect on an invoice
• Work dispatch hold board in a timely manner
• Investigate and resolve customer inquiries
• Back up to other AR Specialists as they are out on vacation
• Back up to Customer/Vendor database
• Deposit daily checks received in mail
• Meet required past due percentage total
• Work credits and unapplied payments on assigned accounts
• Other duties as assigned by management

Contacts

Internal: Exempt, Non-Exempt
External: Current Customers, Vendors

Job Related Dimensions

• 1-2 years collections experience
• Strong attention to detail
• Excellent communication skills – both verbal and written
• Strong problem-solving skills
• Ability to provide customer service for internal and external customers and must be able to work within a team atmosphere
• General knowledge of MS Office products (Excel, Word, MS Outlook)

Qualifications

• HS Diploma or GED

Physical Demands & Work Environment

• Ability to sit at desk for prolonged periods of time.
• Ability to talk on the phone and work with various computer tools and applications.
• Ability to type and compose written communication in various forms.
• Ability to lift 20+lbs on occasion.

UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:

• Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)
• Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
• Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
• Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
• Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
• Pet Insurance, breathe easy knowing Nationwide has your pets covered
• Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
• A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
• Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life

UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.

Remuneration for this role: $16.00 - $25.00 per hour. Individual compensation packages are competitive and commensurate based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons.