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      We Simplify Government Work

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      Getting the right technology to support your department can be challenging. UBEO makes it easy.

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      Don’t Take Our Word For It.

      Understand why so many government customers – and beyond — have chosen UBEO as their guide to technology success. 
      Our Case Studies

      Government Budget Control

      Budget management is essential in government. UBEO provides you a comprehensive technology solution with a single invoice — predictable, simple and effective.

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      Consolidated Services

      UBEO provides managed services that allow institutions to leverage purchasing power and benefit from features normally reserved for high-value private sector companies.

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      Purchasing Programs

      Let’s face it — no one likes RFPs. UBEO’s has nationally- authorized purchasing programs let you bypass the RFP process headaches.

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      Information Security

      The #1 priority for any IT team is security. As a trusted partner, UBEO secures your data from inception to destruction.

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      Better Compliance

      Even the government has compliance and regulation issues. We provide compliance strategies and technology to meet your compliance needs.

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      Digital Transformation

      Less work, more flow. Plan your digital transformation strategy with the help of our content management experts.

      Product Partners

      UBEO’s robust partnerships offer the latest proven hardware and software systems from multiple manufacturers to optimize your workflow and office document systems.

      Learn How We Work.

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      First Call Fix

      First Call Fix

      Our service calls are resolved on the first visit over 94% of the time. That means your devices are back up and running without our technicians having to return.

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      System Up-Time

      System Up-Time

      We believe in proactive maintenance, not break-fix. That means your systems work consistently and reliably as they should.

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      Remote Resolution

      Remote Helpdesk Resolution

      If your equipment does malfunction, your first line of support is our IT Help Desk. Our Help Desk team members are experts in IT, and do nothing but solve equipment issues. 34% of our service calls are resolved remotely with an average call time of 8 minutes.

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      Client Retention

      Client Retention

      Our support team, service experience and best-in-class technology are why our clients choose UBEO again and again. Our success is driven by your success.

      What Happens During A BTA

      Explore the end-to-end process of UBEO’s Business Technology Assessment.

      Introduction
      Walkthrough
      ANALYSIS
      FINDINGS
      IMPLEMENTATION
      ACCOUNT REVIEW
      EQUIPMENT REFRESH
      introduction

      A Business Technology Assessment will begin with a conversation around the goals, initiatives, projects and future growth of your organization. We seek to understand the goals of your organization so we can align your technology to help meet those goals. We seek to serve you as a strategic partner, not a vendor.

      Walkthrough

      Next, your UBEO team will walk your facility and collect data for analysis. We interview your users to uncover their challenges and identify areas of improvement while observing your workflows and your devices’ condition. We also will review your current agreements, expenses, and other hidden costs to provide a comprehensive view of all investments associated with your business technology.

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      Most of the work is done in the Analysis phase. Your UBEO analyst will compile all of our data and observations. We produce a deliverable that communicates a clear understanding of costs, existing challenges, and areas of improvement.

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      At this stage, we present the results of the entire assessment to your leadership team and dig deep into the information. The goal of this exercise is to provide a complete view of the hard and soft costs associated with your technology and report the experience your users have with the current technology on a daily basis. UBEO's one-of-a-kind acquisition program, as well as our brand-agnostic solutions, will be co-authored with key decision-makers in your organization to create a strategic solution tailored to your unique needs.

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      As a strategic partner, we move into the implementation phase that is led by our team of Systems Engineers, the Business Analyst & Solution Specialist to ensure your strategic solution is implemented as agreed upon by both organizations.

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      There’s a lot of information in a BTA. Once we’ve identified your goals, challenges, and a plan, we want to know how you did. We want to know how we did, too. As your partner, our success is driven by your success.

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      Now that we’ve had a chance to optimize your goals and processes, let's make sure your equipment stays up to date. UBEO’s expert analysts and technicians are your biggest advocates for ongoing, reliable support. Our brand agnostic approach to equipment means we can provide you with the best solution for your goals.

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      Our Experts

      Get started with UBEO — let us know what we can take off of your team so that you can successfully take on whatever comes your way.

      Talk With Us