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      Our Support for Your
      Peace of Mind
      Security

      We’re here to help with your IT resource gaps and security concerns. Be it network performance, server and desktop management, or security challenges — we’ve got you covered.

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      Get Coverage Where You Need It

      Gaps in support can seriously affect your business over time. Our Remote Management Services boost the reliability and performance of your business technology. We continuously monitor and proactively manage your IT systems, and rapidly resolve any issues.
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      Our Core Technology Solutions

      Here’s how we can help

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      Help Desk Services

      Get Computer Help Desk & IT Help Desk support. With our teams, gain better communication, faster resolution times, and improved quality control

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      24/7 Monitoring

      Benefit from a constantly monitored and maintained network and guard against technical issues and security risk. Get meaningful activity reports that help you understand the value of support improvements.

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      Backup & Recovery

      Secure your company data and build a robust backup and disaster recovery process that provides regular local and remote backups. Get: Encrypted and securely stored data; Automatic daily backups; SSAE 16-compliant business process controls and infrastructure; and always-available resources.

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      Virtual CIO

      Allow us to create a technology roadmap that will support and help you realize your organization’s goals. With our cost-effective service model, get a viable way to retain the highest-quality, most technically proficient Engineers, Developers, Project Managers, and Technicians.

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      What Happens During A BTA

      Explore the end-to-end process of UBEO’s Business Technology Assessment.

      Introduction
      Walkthrough
      ANALYSIS
      FINDINGS
      IMPLEMENTATION
      ACCOUNT REVIEW
      EQUIPMENT REFRESH
      introduction

      A Business Technology Assessment will begin with a conversation around the goals, initiatives, projects and future growth of your organization. We seek to understand the goals of your organization so we can align your technology to help meet those goals. We seek to serve you as a strategic partner, not a vendor.

      Walkthrough

      Next, your UBEO team will walk your facility and collect data for analysis. We interview your users to uncover their challenges and identify areas of improvement while observing your workflows and your devices’ condition. We also will review your current agreements, expenses, and other hidden costs to provide a comprehensive view of all investments associated with your business technology.

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      Most of the work is done in the Analysis phase. Your UBEO analyst will compile all of our data and observations. We produce a deliverable that communicates a clear understanding of costs, existing challenges, and areas of improvement.

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      At this stage, we present the results of the entire assessment to your leadership team and dig deep into the information. The goal of this exercise is to provide a complete view of the hard and soft costs associated with your technology and report the experience your users have with the current technology on a daily basis. UBEO's one-of-a-kind acquisition program, as well as our brand-agnostic solutions, will be co-authored with key decision-makers in your organization to create a strategic solution tailored to your unique needs.

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      As a strategic partner, we move into the implementation phase that is led by our team of Systems Engineers, the Business Analyst & Solution Specialist to ensure your strategic solution is implemented as agreed upon by both organizations.

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      There’s a lot of information in a BTA. Once we’ve identified your goals, challenges, and a plan, we want to know how you did. We want to know how we did, too. As your partner, our success is driven by your success.

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      Now that we’ve had a chance to optimize your goals and processes, let's make sure your equipment stays up to date. UBEO’s expert analysts and technicians are your biggest advocates for ongoing, reliable support. Our brand agnostic approach to equipment means we can provide you with the best solution for your goals.

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      Get started with UBEO — let us know how we can help with IT services and more.

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